Frequently Asked Questions
No, they are unable to communicate in Spanish. However, when coordinating with Cleaners, we can communicate via text and use Google Translate.
No, we will only require a one-week payment in advance.(holding fee)
We will do everything possible to convert each call into a sale.
We are located in the Philippines (Off shore)
Yes, we are registered and legally operating in the Philippines.
We do provide non-disclosure agreements to all of our virtual assistants.
Yes. Our hiring process includes a background check.
Yes. They are trained with the following:
American Language & Culture
Cleaning Business Process
Tools
Booking Systems; BookingKoala, Launch27
Phone Systems; RingCentral, OpenPhone, GoogleVoice, Grasshopper
Admin Tools; Google Drive, Spreadsheet, Trello, ClickUp, Emails etc.
2 weeks after signing up.
Create & Reach VA
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At Create & Reach, we believe in partnering with our clients every step of the way to achieve exceptional results. We're passionate about helping businesses thrive, and our proven track record speaks for itself. But don't just take our word for it – see what our clients have to say about their experience!
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