So, you’ve started your cleaning company and it’s doing great. You thought that starting the business, launching your website and sorting out legal documents would be enough to generate a passive income with little to no effort at all.
However, reality often strikes hard, revealing that running a successful cleaning business is far from effortless. To ensure longevity and profitability. Cleaning companies often find themselves overwhelmed with the operational demands. Many even face the difficult choice of either giving up their entrepreneurial dreams or facing the risk of bankruptcy.
And that’s where our company, Create and Reach will come into play, we come just in time to the rescue.
Before we reveal our strategy on how we have helped our clients, let’s pause a bit and take a look at what they can say about our performance.
The Cleaning Girl
We can go on and on to our long list of testimonials, but one thing is certain; we know what we’re doing. Hence, the massive leap of result is inevitable once we start to handle the business.
Now, let’s dive into our strategy on how we keep our client’s happy.
1. Our Unique Onboarding Process
Why do we call it a unique onboarding process? While most onboarding processes are usually designed to grab the project or opportunity – a.k.a. get more sales – ours is different. In our case, it is designed to qualify if the potential client is suited to “be our client.” In order for us to provide a great result, our client must meet our standard. This is because, at the end of the day, our company’s foundation is to help business owners, not the other way around.
2. Brainstorming with the Team
Once the onboarding process is done, it will not end to taking the project right away. Usually, it will take some time before we can even really onboard the client and introduce them to the team. Because we need to really immerse ourselves in the challenges that our client is facing, we should look for the solution on how we can help them better. Indeed, it’s quite a long process but every action we do in our company is intentional and strategically important.
3. We Always Have A Backup Plan
Hiring someone offshore always comes with a risk like poor performance and absences, and as a business, we always need to be ahead to ensure that the business of our clients will always run smoothly.
– Absent VA’s due to emergency? Not a problem at all because we always have vacant VA’s in case of emergency.
– Poor Performance? Our leaders and managers are equipped with eagle’s eye view to detect not performing VA’s and once they have caught one, that VA will surely get replaced or demoted to his/her position.
4. End Of Day Reporting
Before we end our day, it’s due diligence for every member in the company to do EOD reporting. As Max Hollaway has said, “Numbers don’t lie”. Our reporting is one of the tools we use for documentation and improvements, and it greatly helped our own business to grow as well.
5. We Are Always On Top of The Game
As AI and new generation technology are fast approaching, we as a business also take a piece of it. We have a team that is dedicated to researching the better use of AI in our company and for our clients’ businesses. This means that hiring us is worth every penny.
In conclusion, hiring virtual assistants for your cleaning business can be uncertain. It’s a gamble – it might help your business grow, or it could potentially cause problems. The outcome largely depends on your choice of virtual assistants and how well you manage and communicate with them. With the right selection and proper guidance, you can increase your chances of making it a success rather than a failure.
Are you interested to learn if you are a good fit to our company? Feel free to book a call.
